Q: How do I find out about job opportunities?
Q: What is Ottawa's main switchboard number?
Q: What is Ottawa's mailing address?
Q: What channel is 'A' Ottawa on?
Q: How do I contact my favourite personality?
Q: How can I get a copy of a news story?
Q: Where do I send press releases and news tips?
Q: I missed an episode of my favourite show, can I get a copy?
Q: How do I contact the morning show?
Q: How do I contact News at 6 and News at 11?
Q: How do I get Ottawa and the Valley to sponsor my community event?
Q: Can I get a tour of the station?
Q: Is your local programming closed captioned?
Q: Why are your contests not open to residents of Quebec?Q: I'm having trouble with my membership, (login, contests, newsletters, etc). Do you have a special guide for members? Q: What is the history of the Market Media Mall?
Q If I win a prize from Ottawa and the Valley, how long do I have to pick it up?
Q: How can I advertise on your station?
Q: How do I find out about job opportunities?
A: Click here for job opportunities with 'A'.
Q: What is the main switchboard number?
A: Ottawa: 613.789.0606
Pembroke: 613.735.1036
Toll free: 1.800.461.2476
Ottawa Fax: 613.789.7197
Pembroke Fax: 613.735.0022
Q: What is Ottawa's mailing address?
A: 'A' Ottawa
87 George St.
Ottawa ON, K1N 9H7
Pembroke
P.O. Box 1010
611 TV Tower Road
Pembroke ON, K8A 6Y6
Q: What channel is your station on?
A: You can find 'A' Ottawa on cable 6, ExpressVu 209 and Starchoice 342, channel 43 in Ottawa and channel 5 in Pembroke.
Q: How do I contact my favourite personality?
A: Mail your favourite personality at:
'A' Ottawa
87 George St.
Ottawa ON, K1N 9H7
You can aslo submit your comments to 'Personalities' via CONTACT US or PERSONALITIES.
Q: How do I get a copy of a news story?
A: You can get a copy of a news story by calling our Dub Request line at 613.789.0606 ext. 2273. There is a $50.00 fee, plus tax, to make a dub. Payments can be made by Visa, Mastercard, American Express or by cheque. Dub requests will not be mailed. They must be picked up at the station located at 87 George Street and payment is expected at the time of pick-up.
When making a dub request, please leave us the following information:
State your first and last name clearly, a daytime phone number, where you can be reached and your method of payment. It is very important to indicate the date and time the footage aired. You can also fax us the above information at 789-6590. Requests take 6 to 8 weeks to fill.
*Note: We do not provide dubs of raw footage or hard news stories. Some footage is only kept for 30 days. All footage is copyrighted by CTVglobemedia and any duplication is strictly prohibited.
Q: Where do I send press releases and news tips?
A: Press releases and news tips can be faxed to 613.789.7197 in Ottawa and 613.735.0022 in Pembroke.
You can also email our assignment desk or submit them via CONTACT US.
Q: I missed an episode of my favourite show, can I get a copy?
A: Due to copyright infringement, we cannot supply copies of our programming.
Q: How do I contact 'A' Morning?
A: You can send an email to 'A' Morning or submit your comments via CONTACT US.
Q: How do I contact 'A' News at 6 and 'A' News at 11?
A: You can send an email to 'A' News or submit your comments via CONTACT US.
Q: How do I get Ottawa to sponsor my community event?
A: Email a proposal with all event details or by fax to 613.789.6590.
Q: Can I get a tour of the station?
A: To schedule a tour of the station, please send an email. Tours are free, but a non-perishable donation to The Ottawa Food Bank is appreciated. Tours are scheduled Monday through Friday between 9am and 4pm. Tours are not given on weekends or after hours. Tour groups must be a minimum of 10 people. Please remember to book your tour well in advance. Our building is wheelchair accessible.
Q: Is your local programming closed captioned?
A: Yes, all of our local programming is closed captioned for the hearing impaired.
Q: Why are your contests not open to residents of Quebec?
A: Throughout CTVglobemedia, we run many contests each year. Some run nationally across the network, others are available in every market but Quebec and others are only run in select markets. Some contests are only available in the Quebec market. For example, our CTV affiliate in Montreal, runs approximately 40 contests per year. The same is generally true of our web-based contests. The decision about where to run a contest is affected by many factors, including the desires of our co-sponsors, the budget and lead times for launching the promotion.
We always hope to include Quebec residents in our national contests, but because of the above factors, we sometimes are unable to do so. Sometimes, contest availability is affected by Quebec law that dictates contests run in the province must be registered with the Régie des alcools, des courses et des jeux. Following the procedural steps imposed by the Régie requires a longer lead time, which we do not always have, and which our co-sponsors may be unwilling to extend. This may affect the decision about whether to make a contest available in the Quebec market, despite our efforts to make our national contests as inclusive as possible.
Q: I'm having trouble with my membership, (login, contests, newsletters, etc). Do you have a special guide for members? A: Yes we do! For answers to all your membership-related questions, please see our
Troubleshooting Guide.
Q: What is the history of the Market Media Mall?
A: Built as a shopping mall in 1982, the Market Mall was purchased in 1998. The redesign of the 46,000 square foot building began one year later by Quadrangle Architects. In 2000, the Market Media Mall - home of Ottawa and four radio stations - opened its doors. The open mall concept features a glass vaulted ceiling and windows that allow pedestrians to watch live TV newscasts from the street. The design incorporated the original escalators and a grill-style restaurant. The 139 foot broadcast tower was designed by Ottawa architect Barry Padolsky. The tower is crowned by sculptor Bruce Garner's copper weathervane representing a Canada Goose and a figure representing a goddess.
Q: If I win a prize from 'A' Ottawa, how long do I have to pick it up?
Winners have 30 days to collect their prizes in person from 87 George Street, or otherwise specified for pick-up at the Pembroke station located at 611 TV Tower Road, during regular business hours Monday to Friday.
Q: How can I advertise on your station?
A: Advertising rates and information can be accessed by calling our retail sales department at 613.789.0606 or e-mail Ottawa sales.
